Order Support
Need help with an order? Everything you need is here. For anything not covered below, our team is one message away.
Track your order
Open My Account › My Orders in our online store to see the live status of your order. You can also track any order using its order number and the email address used at checkout.
Get help fast
- WhatsApp: +971 50 333 6269 (fastest)
- Call: +971 50 333 6269
- Email: info@evermed.ae
When you contact us, please have your order number ready so we can help you straight away.
Delivery
We deliver across Dubai. Standard delivery is AED 10 for orders under AED 100 and free on orders of AED 100 and above. Orders containing Premium Skincare items are delivered for a flat AED 35.
Prescription orders
For prescription-only medicines, a licensed pharmacist reviews your uploaded prescription before dispensing. We will contact you if any clarification is needed.